Privacy Policy for TEMPLE LOAN
The loan services provided by TEMPLE LOAN are operated by TEMPLE TECH FINANCE CORP.
TEMPLE TECH FINANCE CORP. is a lending institution approved by the Securities and Exchange Commission of the Philippines and subject to the authorization and supervision of the Securities and Exchange Commission of the Philippines under SEC Registration No.CS201820732 and Certificate of Authorization No.1228.
At TEMPLE LOAN, we prioritize the protection of your privacy and are dedicated to managing your personal information securely and responsibly. This Privacy Policy details the kinds of data we collect from users of our financial loan application, known as "TEMPLE LOAN". It explains how we utilize and share this information and the steps we take to ensure its protection. By using our App, you are consenting to the terms outlined in this Privacy Policy.
1.Data Collection Categories to offer you the most effective service, we gather various types of personal information:
- (1)Personal Details: This encompasses your full name, birthdate, email, phone number, home address, and employment details. Such data is essential for account setup, identity verification, and loan application processing.
- (2)Financial Data: We obtain information regarding your financial situation, such as your income level, employment background, and other pertinent financial records. This aids in evaluating your creditworthiness and processing loan requests.
- (3)Location Data: With your permission, we may collect location data from your device to improve service delivery and prevent fraud. This information can be utilized to verify your identity and determine your eligibility for specific loan products.
- (4)Device Information: We gather details about the device you use to access our App, including the model, operating system, and IP address. This assists in optimizing the App for various devices and enhancing the overall user experience.
- (5)Usage Data: We track how you engage with our App, including usage patterns and accessed features. This data helps us refine the App's functionality and usability.
- (6)IDFA: Our app may use your device’s Advertising Identifier (IDFA) to provide personalized ads, improve ad performance, and prevent fraud. We respect your privacy and will request your permission before tracking.
2.Data Usage Purposes We collect and utilize your personal information for several key reasons:
- (1)Loan Application Evaluation: Your data is used to assess and manage loan applications. This includes verifying your identity, evaluating your creditworthiness, and facilitating loan disbursements.
- (2)Customer Assistance: We use your information to address any inquiries or issues you encounter while using our App, enabling us to provide tailored customer support.
- (3)Services Enhancement: We analyze your data to understand usage trends, refine features, and improve the overall user experience within the App. This helps us continually enhance our service.
- (4)Marketing Communications:With your permission, we may send you promotional offers or updates on new features, loan products, or services that might interest you. You have the option to opt-out of these communications at any time.
3.Third-Party Data Sharing we prioritize your privacy and are committed to safeguarding your information. However, to improve your user experience and enable certain services, we may share your data with reputable third parties, such as:
- (1)Credit Bureaus and Financial Institutions: To assess your creditworthiness and process your loan, we may share specific personal and financial details with credit bureaus and partner financial institutions.
- (2)Service Providers: We may collaborate with third-party companies for technical support, payment processing, data storage, and customer service. These companies are subject to confidentiality agreements and are only permitted to use your data to fulfill their service obligations.
- (3)Legal and Regulatory Entities: If necessary by law or to safeguard our rights, we may disclose your information to government agencies, law enforcement, or other parties involved in legal proceedings.
4.Managing Your Personal Data as an App user, you have the ability to manage your personal data. Here are your options:
- (1)Access and Modify Your Information: You can view and update the personal information we have on file by logging into your account or reaching out to our customer support team.
- (2)Control Data Sharing: When prompted by the App, you can choose not to share certain personal or financial details with us. However, this might limit your access to some features or the ability to apply for loans.
- (3)Unsubscribe from Marketing: You can stop receiving promotional emails or notifications at any time by following the unsubscribe link in the communication or adjusting your settings in the App.
- (4)Account Deletion: If you decide to stop using our services, you can request to delete your account and the associated personal data. Please be aware that we may keep some information for legal or regulatory reasons even after your account is deleted.
5.Personal Data Management as a user of our App, you have control over your personal data. Here’s how we ensure its security:
- (1)Data Encryption: Sensitive information, including financial details, is transmitted using encryption to prevent unauthorized access during transfer.
- (2)Protected Storage: Your data is stored on secure servers with access controls, ensuring that only authorized personnel can access your personal and financial information.
- (3)Security Audits: We conduct regular audits of our security protocols and systems to identify and address any potential vulnerabilities.
While we implement all reasonable measures to safeguard your data, please be aware that no data transmission over the internet or electronic storage method is completely secure. We recommend that you also take precautions to protect your information, such as keeping your login credentials confidential.
6.Updates to Our Privacy Policy
We may periodically revise this Privacy Policy to accommodate changes in our practices, services, or legal obligations. When updates are made, the revised policy will be posted within the App and the effective date will be updated. We recommend that you regularly review this policy to stay informed about our efforts to protect your information.
7.If you have any questions about this Privacy Policy or our practices regarding your personal data, please contact us at:
- Email: sarahrubido@templetechfinance.com
- Address: UNIT 10B SIX / NEO BUILDING 5TH AVENUE CORNER 26TH STREET BONIFACIO GLOBAL CITY, Taguig, Metro Manila, 1634 Philippines
By using the App, you confirm that you have read and comprehend this Privacy Policy.